Privacy Policy


July 26, 2022

Shakespeare.ai, (“Shakespeare.ai,” “we,” “us,” and “our”) provides an AI powered tool to assist our customers in writing copy. This Privacy Notice is designed to help you understand how we collect, use, and share your personal information and to help you understand and exercise your privacy rights.

  1. Scope.
    This Privacy Notice applies to personal information processed by us on our website, our services offered via the website, and our related online and offline offerings. To make this Privacy Notice easier to read, our websites, our services offered via the website, and our related offerings are collectively called “Services.”
  2. Changes to This Policy.
    We may revise this Privacy Notice from time to time in our sole discretion. If there are any material changes to this Privacy Notice, we will notify you and require you to accept them before you may continue to use the Services.
  3. Personal Information Collected by Shakespeare.ai.
    The categories of personal information we collect depend on how you interact with us, our Services and the requirements of applicable law. We collect information that you provide to us, information we obtain automatically when you use our Services, and information from other sources such as third-party services and organizations, as described below.

    1. Information You Provide to Us Directly. We may collect the following personal information that you provide to us:
      • Account Creation. We may collect information when you create an account, such as name and email address.
      • Purchases. We may collect personal information and details associated with your purchases, including payment information. In some cases, you may need to provide us with additional information to verify your identity before completing a transaction. Any payments made via our Services are processed by third-party payment processors. We do not directly collect or store any payment card information entered through our Services, but we may receive information associated with your payment card information (e.g., your billing details).
      •  Your Communications with Us. We may collect personal information, such as email address, phone number, or mailing address when you request information about our Services, register for our newsletter or marketing, request customer or technical support, apply for a job or otherwise communicate with us.
      • Surveys. We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information which may include personal information.
      • Interactive Features. We and others who use our Services may collect personal information that you submit or make available through our interactive features (e.g., collaboration tools, messaging and chat features, commenting functionalities, forums, blogs, and social media pages). Any information you provide on the public sections of these features will be considered “public,” unless otherwise required by applicable law, and is not subject to the privacy protections referenced herein.
      • Sweepstakes or Contests. We may collect personal information you provide for any sweepstakes or contests that we offer. In some jurisdictions, we are required to publicly share information of sweepstakes and contest winners.
      • Conferences, Trade Shows, and Other Events. We may collect personal information from individuals when we attend conferences, trade shows, and other events.
      • Business Development and Strategic Partnerships. We may collect personal information from individuals and third parties to assess and pursue potential business opportunities.
      • Job Applications. We may post job openings and opportunities on our Services. If you reply to one of these postings by submitting your application, CV and/or cover letter to us, we will collect and use your information to assess your qualifications.
    2. Information Collected Automatically. We may collect personal information automatically when you use our Services:
      • Automatic Data Collection. We may collect certain information automatically when you use our Services, such as your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, browser or device information, location information (including approximate location derived from IP address), and Internet service provider. We may also automatically collect information regarding your use of our Services, such as pages that you visit before, during and after using our Services, information about the links you click, the types of content you interact with, the frequency and duration of your activities, and other information about how you use our Services. In addition, we may collect information that other people provide about you when they use our Services, including information about you when they tag you.
      • Cookies, Pixel Tags/Web Beacons, and Other Technologies. We, as well as third parties that provide content, advertising, or other functionality on our Services, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information through your use of our Services.
      • Cookies. Cookies are small text files placed in device browsers that store preferences and facilitate and enhance your experience.
      • Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded in our Services that collects information about engagement on our Services. The use of a pixel tag allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement. We may also include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.
    3. Our uses of these Technologies fall into the following general categories:
      • Operationally Necessary. This includes Technologies that allow you access to our Services, applications, and tools that are required to identify irregular website behavior, prevent fraudulent activity and improve security or that allow you to make use of our functionality;
      • Performance-Related. We may use Technologies to assess the performance of our Services, including as part of our analytic practices to help us understand how individuals use our Services (see Analytics below);
      • Functionality-Related. We may use Technologies that allow us to offer you enhanced functionality when accessing or using our Services. This may include identifying you when you sign into our Services or keeping track of your specified preferences, interests, or past items viewed;
      • Advertising- or Targeting-Related. We may use first party or third-party Technologies to deliver content, including ads relevant to your interests, on our Services or on third-party websites.
      • Analytics. We may use Technologies and other third-party tools to process analytics information on our Services. Some of our analytics partners include Google Analytics. For more information, please visit Google Analytics’ Privacy Notice. To learn more about how to opt-out of Google Analytics’ use of your information on our website, please click here.
      • Social Media Platforms. Our Services may contain social media buttons (that might include widgets such as the “share this” button or other interactive mini programs). These features may collect your IP address, which page you are visiting on our Services, and may set a cookie to enable the feature to function properly. Your interactions with these platforms are governed by the Privacy Notice of the company providing it.
      • Information Collected from Other Sources We may obtain information about you from other sources, including through third-party services and organizations. For example, if you access our Services through a third-party application, such as an app store, a third-party login service, or a social networking site, we may collect information about you from that third-party application that you have made available via your privacy settings.
  4. How We Use Your Information
    We use your information for a variety of business purposes, including to provide our Services, for administrative purposes, and to market our products and Services, as described below.

    1. Provide Our Services. We use your information to fulfill our contract with you and provide you with our Services, such as:
      • Managing your information and accounts;
      • Providing access to certain areas, functionalities, and features of our Services;
      • Answering requests for customer or technical support;
      • Communicating with you about your account, activities on our Services, and policy changes;
      • Processing your financial information and other payment methods for products or Services purchased;
      • Processing applications if you apply for a job, we post on our Services; and
      • Allowing you to register for events.
    2. Administrative Purposes We use your information for various administrative purposes, such as:
      • Pursuing our legitimate interests such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention;
      • Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity;
      • Measuring interest and engagement in our Services;
      • Short-term, transient use, such as contextual customization of ads;
      • Improving, upgrading or enhancing our Services;
      • Developing new products and Services;
      • Ensuring internal quality control and safety;
      • Authenticating and verifying individual identities;
      • Debugging to identify and repair errors with our Services;
      • Auditing relating to interactions, transactions and other compliance activities;
      • Enforcing our agreements and policies; and
      • Complying with our legal obligations.
    3. Marketing and Advertising our Products and Services. We may use personal information to tailor and provide you with content and advertisements. We may provide you with these materials as permitted by applicable law. Some of the ways we may market to you include email campaigns, custom audiences advertising, and “interest-based” or “personalized advertising,” including through cross-device tracking. If you have any questions about our marketing practices or if you would like to opt out of the use of your personal information for marketing purposes, you may contact us at any time as set forth below.
    4. Other Purposes. We also use your information for other purposes as requested by you or as permitted by applicable law.
      • Consent. We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.
      • De-identified and Aggregated Information. We may use personal information and other information about you to create de-identified and/or aggregated information, such as de-identified demographic information, de-identified location information, information about the device from which you access our Services, or other analyses we create.
      • Share Content with Friends or Colleagues. Our Services may offer various tools and functionalities. For example, we may allow you to provide information about your friends or colleagues through our referral services. Our referral services may allow you to forward or share certain content with a friend or colleague, such as an email inviting your friend to use our Services.
  5. How We Disclose Your Information.
    We disclose your information to third parties for a variety of business purposes, including to provide our Services, to protect us or others, or in the event of a major business transaction such as a merger, sale, or asset transfer, as described below.

    1. Disclosures to Provide our Services The categories of third parties with whom we may share your information are described below.
      • Service Providers. We may share your personal information with our third-party service providers who use that information to help us provide our Services. This includes service providers that provide us with IT support, hosting, payment processing, customer service, and related services.
      • Other Shakespeare.ai Users at Your Direction. When you use the Services, including Shakespeare.ai’s interactive features, you may direct Shakespeare.ai to share certain information with other Shakespeare.ai users. This information can include personal information about yourself and details about your work and your use of the Services.
      • Business Partners. We may share your personal information with business partners to provide you with a product or service you have requested. We may also share your personal information to business partners with whom we jointly offer products or services.
      • Affiliates. We may share your personal information with our company affiliates, for our administrative purposes including activities such as IT management, for them to provide services to you, or to support and supplement the Services we provide.
      • Advertising Partners. We may share your personal information with third-party advertising partners. These third-party advertising partners may set Technologies and other tracking tools on our Services to collect information regarding your activities and your device (e.g., your IP address, cookie identifiers, page(s) visited, location, time of day). These advertising partners may use this information (and similar information collected from other services) for purposes of delivering personalized advertisements to you when you visit digital properties within their networks. This practice is commonly referred to as “interest-based advertising” or “personalized advertising.”
      • APIs/SDKs. We may use third-party application program interfaces (“APIs”) and software development kits (“SDKs”) as part of the functionality of our Services. For more information about our use of APIs and SDKs, please contact us as set forth below.
    2. Disclosures to Protect Us or Others
      We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.
    3. Disclosure in the Event of Merger, Sale, or Other Asset Transfers.
      If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.
  6. Your Privacy Choices & Rights.
    Your Privacy Choices. The privacy choices you may have about your personal information are determined by applicable law and are described below.

    • Email Communications. If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding our Services or updates to our Terms of Service or this Privacy Notice).
    • “Do Not Track.” Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.
    • Cookies and Interest-Based Advertising. You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. However, if you adjust your preferences, our Services may not work properly. Please note that cookie-based opt-outs are not effective on mobile applications. However, you may opt-out of personalized advertisements on some mobile applications by following the instructions for Android, iOS and others. The online advertising industry also provides websites from which you may opt out of receiving targeted ads from data partners and other advertising partners that participate in self-regulatory programs. You can access these and learn more about targeted advertising and consumer choice and privacy by visiting the Network Advertising Initiative, the Digital Advertising Alliance, the European Digital Advertising Alliance, and the Digital Advertising Alliance of Canada. Please note you must separately opt out in each browser and on each device.
  7. Your Privacy Rights. In accordance with applicable law, you may have the right to:
    • Access Personal Information about you, including: (i) confirming whether we are processing your personal information; (ii) obtaining access to or a copy of your personal information;
    • Request Correction of your personal information where it is inaccurate, incomplete or outdated. In some cases, we may provide self-service tools that enable you to update your personal information;
    • Request Deletion, Anonymization or Blocking of your personal information when processing is based on your consent or when processing is unnecessary, excessive or noncompliant;
    • Request Restriction of or Object to our processing of your personal information;
    • Withdraw Your Consent to our processing of your personal information. If you refrain from providing personal information or withdraw your consent to processing, some features of our Service may not be available;
    • Request a portable copy of your personal information;
    • Be Informed about third parties with which your personal information has been shared; and
    • Request the Review of decisions taken exclusively based on automated processing if that could affect data subject rights. If you would like to exercise any of these rights, please contact us as set forth in Section 15 below. We will process such requests in accordance with applicable laws.
  8. Security of Your Information.
    We take steps to ensure that your information is treated securely and in accordance with this Privacy Notice. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.
    By using our Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our Services, by mail or by sending an email to you.
  9. International Data Transfers.
    All information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live. We endeavor to safeguard your information consistent with the requirements of applicable laws.
  10. Retention of Personal Information.
    We store the personal information we collect as described in this Privacy Notice for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws. 
  11. CCPA PrivacyThis privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California. ‍Categories of Personal Information Collected 

    We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months. 

    Please note that the categories and examples provided in the list below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact collected by Us, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if You provided such personal information directly to Us. 

    Category A: Identifiers. 

    • Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver's license number, passport number, or other similar identifiers. 
    • Collected: Yes. 

    Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). 

    • Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. 
    • Collected: Yes. 

    Category C: Protected classification characteristics under California or federal law. 

    • Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). 
    • Collected: Yes.‍ 

    Category D: Commercial information. 

    • Examples: Records and history of products or services purchased or considered. 
    • Collected: Yes.‍ 

    Category E: Biometric information. 

    • Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. 
    • Collected: No. 

    Category F: Internet or other similar network activity. 

    • Examples: Interaction with our Service or advertisement. 
    • Collected: Yes. 

    Category G: Geolocation data. 

    • Examples: Approximate physical location. 
    • Collected: No. 

     

    Category H: Sensory data. 

    • Examples: Audio, electronic, visual, thermal, olfactory, or similar information. 
    • Collected: No. 

    Category I: Professional or employment-related information. 

    • Examples: Current or past job history or performance evaluations. 
    • Collected: No. 

    Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). 

    • Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. 
    • Collected: No. 

    Category K: Inferences drawn from other personal information. 

    • Examples: Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. 
    • Collected: Yes. 

    Under CCPA, personal information does not include: 

    •   Publicly available information from government records
    •   Deidentified or aggregated consumer information
    •   Information excluded from the CCPA's scope, such as:
    •   Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data.
    •   Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.

    ‍Sources of Personal Information 

    We obtain the categories of personal information listed above from the following categories of sources: 

    • ‍Directly from You. For example, from the forms You complete on our Service, preferences You express or provide through our Service, or from Your purchases on our Service. 
    • Indirectly from You. For example, from observing Your activity on our Service. 
    • Automatically from You. For example, through cookies We or our Service Providers set on Your Device as You navigate through our Service. 
    • From Service Providers. For example, third-party vendors to monitor and analyze the use of our Service, third-party vendors to provide advertising on our Service, third-party vendors to deliver targeted advertising to You, third-party vendors for payment processing, or other third-party vendors that We use to provide the Service to You. 

    Use of Personal Information for Business Purposes or Commercial Purposes 

    We may use or disclose personal information We collect for "business purposes" or "commercial purposes" (as defined under the CCPA), which may include the following examples: 

    • To operate our Service and provide You with our Service. 
    • To provide You with support and to respond to Your inquiries, including to investigate and address Your concerns and monitor and improve our Service. 
    • To fulfill or meet the reason You provided the information. For example, if You share Your contact information to ask a question about our Service, We will use that personal information to respond to Your inquiry. If You provide Your personal information to purchase a product or service, We will use that information to process Your payment and facilitate delivery. 
    • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations. 
    • As described to You when collecting Your personal information or as otherwise set forth in the CCPA. 
    • For internal administrative and auditing purposes. 
    • To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity, including, when necessary, to prosecute those responsible for such activities. 

    ‍Please note that the examples provided above are illustrative and not intended to be exhaustive. For more details on how we use this information, please refer to the "Use of Your Personal Data" section. 

    ‍If We decide to collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes We will update this Privacy Policy. 

    ‍Disclosure of Personal Information for Business Purposes or Commercial Purposes 

    We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes: 

    • Category A: Identifiers 
    • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) 
    • Category D: Commercial information 
    • Category F: Internet or other similar network activity 

    Please note that the categories listed above are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact disclosed, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been disclosed. 

    ‍When We disclose personal information for a business purpose or a commercial purpose, We enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. 

    Sale of Personal Information 

    As defined in the CCPA, "sell" and "sale" mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's personal information by the business to a third party for valuable consideration. This means that We may have received some kind of benefit in return for sharing personal information, but not necessarily a monetary benefit. 

    ‍Please note that the categories listed below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact sold, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been shared for value in return. 

    ‍We may sell and may have sold in the last twelve (12) months the following categories of personal information: 

    • Category A: Identifiers 
    • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) 
    • Category D: Commercial information 
    • Category F: Internet or other similar network activity 
    1. Share of Personal Information
    • We may share Your personal information identified in the above categories with the following categories of third parties: 
    • Service Providers 
    • Payment processors 
    • Our affiliates 
    • Our business partners 
    • Third party vendors to whom You or Your agents authorize Us to disclose Your personal information in connection with products or services We provide to You 

    Sale of Personal Information of Minors Under 16 Years of Age 

    We do not sell the personal information of Consumers We actually know are less than 16 years of age, unless We receive affirmative authorization (the "right to opt-in") from either the Consumer who is between 13 and 16 years of age, or the parent or guardian of a Consumer less than 13 years of age. Consumers who opt-in to the sale of personal information may opt-out of future sales at any time. To exercise the right to opt-out, You (or Your authorized representative) may submit a request to Us by contacting Us. 

    ‍If You have reason to believe that a child under the age of 13 (or 16) has provided Us with personal information, please contact Us with sufficient detail to enable Us to delete that information. 

    Your Rights under the CCPA 

    The CCPA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights: 

    • The right to notice. You have the right to be notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used. 
    • The right to request. Under CCPA, You have the right to request that We disclose information to You about Our collection, use, sale, disclosure for business purposes and share of personal information. Once We receive and confirm Your request, We will disclose to You: 
    • The categories of personal information We collected about You 
    • The categories of sources for the personal information We collected about You 
    • Our business or commercial purpose for collecting or selling that personal information 
    • The categories of third parties with whom We share that personal information 
    • The specific pieces of personal information We collected about You 
    • If we sold Your personal information or disclosed Your personal information for a business purpose, We will disclose to You: 
    • §  The categories of personal information categories sold 
    • §  The categories of personal information categories disclosed 
    • ‍The right to say no to the sale of Personal Data (opt-out). You have the right to direct Us to not sell Your personal information. To submit an opt-out request please contact Us. 
    • The right to delete PersonalData. You have the right to request the deletion of Your Personal Data, subject to certain exceptions. Once We receive and confirm Your request, We will delete (and direct Our Service Providers to delete) Your personal information from our records, unless an exception applies. We may deny Your deletion request if retaining the information is necessary for Us or Our Service Providers to: 
    • Complete the transaction for which We collected the personal information, provide a good or service that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You. 
    • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities. 
    • Debug products to identify and repair errors that impair existing intended functionality. 
    • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law. 
    • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.). 
    • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if You previously provided informed consent. 
    • Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with Us. 
    • Comply with a legal obligation. 
    • Make other internal and lawful uses of that information that are compatible with the context in which You provided it. 
    • The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your consumer's rights, including by: 
    • Denying goods or services to You 
    • Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties 
    • Providing a different level or quality of goods or services to You 
    • Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services 

    ‍Exercising Your CCPA Data Protection Rights 

    In order to exercise any of Your rights under the CCPA, and if You are a California resident, You can contact Us: 

    •   By email: support@shakespeare.ai

    Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable request related to Your personal information. 

    Your request to Us must: 

    • Provide sufficient information that allows Us to reasonably verify You are the person about whom We collected personal information or an authorized representative 
    • Describe Your request with sufficient detail that allows Us to properly understand, evaluate, and respond to it 

    We cannot respond to Your request or provide You with the required information if we cannot: 

    • Verify Your identity or authority to make the request 
    • And confirm that the personal information relates to You 

    We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonable necessary and with prior notice. 

    Any disclosures We provide will only cover the 12-month period preceding the verifiable request's receipt. 

    For data portability requests, We will select a format to provide Your personal information that is readily useable and should allow You to transmit the information from one entity to another entity without hindrance. 

    Not Sell My Personal Information 

    You have the right to opt-out of the sale of Your personal information. Once We receive and confirm a verifiable consumer request from You, we will stop selling Your personal information. To exercise Your right to opt-out, please contact Us. 

    The Service Providers we partner with (for example, our analytics or advertising partners) may use technology on the Service that sells personal information as defined by the CCPA law. If you wish to opt out of the use of Your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below. 

    Please note that any opt out is specific to the browser You use. You may need to opt out on every browser that You use. 

    ‍Website 

    You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service: 

    The opt out will place a cookie on Your computer that is unique to the browser You use to opt out. If you change browsers or delete the cookies saved by your browser, You will need to opt out again. 

    Mobile Devices 

    Your mobile device may give You the ability to opt out of the use of information about the apps You use in order to serve You ads that are targeted to Your interests: 

    "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices 

    "Limit Ad Tracking" on iOS devices 

    You can also stop the collection of location information from Your mobile device by changing the preferences on Your mobile device. 

    ‍"Do Not Track" Policy as Required by California Online Privacy Protection Act (CalOPPA) 

    Our Service does not respond to Do Not Track signals. 

    However, some third-party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser. 

    Your California Privacy Rights (California's Shine the Light law) 

    Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes. 

    If you'd like to request more information under the California Shine the Light law, and if You are a California resident, You can contact Us using the contact information provided below. 

    California Privacy Rights for Minor Users (California Business and Professions Code Section 22581) 

    California Business and Professions Code section 22581 allow California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted. 

    To request removal of such data, and if You are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account. 

    Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances. 

  12. Supplemental Information for Nevada Residents.
    If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to third parties who intend to license or sell that personal information. You can exercise this right by contacting us as set forth below with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A.
  13. GDPR Privacy 

    Legal Basis for Processing Personal Data under GDPR 

    We may process Personal Data under the following conditions: 

    •   Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
    •   Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
    •   Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
    •   Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
    •   Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
    •   Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

    In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract. 

    Your Rights under the GDPR 

    The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights. 

    ‍You have the right under this Privacy Policy, and by law if You are within the EU, to: 

    •   Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
    •   Request correction of the Personal Data that We hold about You. You have the right to to have any incomplete or inaccurate information We hold about You corrected.
    •   Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
    •   Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
    •   Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
    •   Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.

    ‍Exercising of Your GDPR Data Protection Rights 

    You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible. 

    You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA. 

  14. Children’s Information

    The Services are not directed to children under 13 (or other age as required by local law), and we do not knowingly collect personal information from children. If you learn that your child has provided us with personal information without your consent, you may contact us as set forth below.  If we learn that we have collected a child’s personal information in violation of applicable law, we will promptly take steps to delete such information.

  15. Third-Party Websites & Applications - Limited Use

    Shakespeare allows you to connect various data sources such as Google Adwords and Google Analytics to aggregate, analyze and visualize advertising data from these sources . These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk.

    • Google APIs: Use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. This includes the Google AdWords and Google Content APIs, which permit Shakespeare to extract, analyze, and make changes to data obtained through your Google Ad and Merchant account
    • Google Analytics: We may allow third party service providers to use cookies or similar technologies to collect information about your browsing activities over time and across different websites following your use of the Services. For example, we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the Site and enhance your experience when you use the Service. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners.
    • Limited Use: All data obtained from Google via restricted and sensitive scopes comply Google's Limited Use Policy. These requirements apply to the raw data obtained from the scopes and data aggregated, anonymized, or derived from them.
  16. Supervisory Authority. If you are located in the European Economic Area, Switzerland, the United Kingdom or Brazil, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

  17. We prohibit users from knowingly generating—or allowing others to knowingly generate—the following categories of content:
    • Hate: content that expresses, incites, or promotes hate based on identity.
    • Harassment: content that intends to harass, threaten, or bully an individual.
    • Violence: content that promotes or glorifies violence or celebrates the suffering or humiliation of others.
    • Self-harm: content that promotes, encourages, or depicts acts of self-harm, such as suicide, cutting, and eating disorders.
    • Sexual: content meant to arouse sexual excitement, such as the description of sexual activity, or that promotes sexual services (excluding sex education and wellness).
    • Political: content attempting to influence the political process or to be used for campaigning purposes.
    • Spam: unsolicited bulk content.
    • Deception: content that is false or misleading, such as attempting to defraud individuals or spread disinformation.
    • Malware: content that attempts to generate ransomware, keyloggers, viruses, or other software intended to impose some level of harm.